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Library FAQs

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How do I return items I have borrowed?

 

Returns:

Items checked out from one Contra Costa County Community Library may be returned to any other Contra Costa County Library location during open hours or to library book drops after the library is closed.

  • Materials should be returned on the due date.

  • Return LINK+ items directly to library staff at the Service Desk of any Contra Costa County Library and get a return receipt.

  • Items borrowed through Rossmoor Books-to-Go materials may be returned to the Rossmoor Administration Office or to any Contra Costa County Library.
     
  • Items borrowed through Discovery Bay Library Connection may be deposited in the free standing book return location near the entrance of the Discovery Bay Community Center Office or to any Contra Costa County Library.
     

 Returned items still show as checked out on your account:

  • If you believe an item was not properly cleared from your account, please contact library staff for assistance.

  • Sometimes there may be a delay in processing returns due to closed days and holidays. 

  • If materials are returned damaged or with missing parts, they will remain on your library card account and will be billed accordingly.
     

Lost & Paid - Material Found:

  • If you should find library material after paying the lost charges, please return the item. This material still belongs to the Contra Costa County Library.

  • Return the item in person directly to Library Staff.

  • Ask if the item qualifies for a partial refund.


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