HOLDS (Request materials)
You can request (place a hold) on any titles in the Contra Costa County Library catalog, with the exception of non-circulating materials. Titles that have available copies on the shelf may be sent from one Contra Costa County Library location to another. This is a free service.
How Long Does it Take to Get a Hold?
It may take a few days for the requested item to be transported to the requested pickup location. If there is a hold queue, you may have to wait until it's your turn. All requests are first come, first serve.
To Place a Hold on an item:
You can suspend/reactivate a hold through the Catalog.
Find Your Place in the Holds Queue:
How To Change the Pickup Location
Staff can change the pickup location for you. Please contact library staff for assistance.
Notification that Holds are Ready for Pickup
The Library will provide an email, SMS (text message), automated phone message, or a letter through U.S. Mail when your item is ready for pick up.
Sign Up for Text or Email Notices
You can receive text and/or email courtesy notices when holds are ready, before items are due, and when items are overdue. We recommend you sign up for all of the following services:
-consolidate your family's library cards
-receive text (SMS) notices
-receive courtesy email at an alternate email address, etc.
How do I Check the Status of My Request?
Check your library account online:
Holds are kept on the hold shelf for 7 days.
If you no longer wish to borrow the requested material, for the benefit of other library users, please take steps to cancel your hold.
If someone else will be picking up your holds, they must present your library card.
You are allowed 100 holds at any given time, including 10 LINK+ items on request, but not yet checked out.
How to Cancel a Pending Hold
To Cancel a Hold that is "In Transit" or "Arrived":
If the status is "In Transit" --> please wait until the status is "Arrived" then follow these steps: