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Why is the library using a materials recovery agency? (Unique Management Services)


After 60 days past due, delinquent accounts with a balance of Accounts owing $50.00 or more (effective July 1, 2015) or $35.00 or more prior to July 1, 2015, in fines and/or fees will be sent to Unique Management Services (UMS), a library materials recovery service, and a $10.00 service charge is then added to the account.

The Contra Costa County Library has contracted with UMS to act as our materials recovery agency to recover identified overdue materials and fines. Accounts sent to UMS are assessed a $10.00 fee to cover the cost of doing business with the agency.

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